Offering a ballroom and a restaurant, the 5-star Grand Oasis Palm Hotel Cancun lies in Zona Hotelera, which is home to all-inclusive resorts, international restaurants, and relaxing sandy beaches, about 15 minutes' drive from Mercado 28 and 5 minutes on foot from Scenic Tower Cancun. This Cancun hotel, located 10 minutes by car from Arrecifes, boasts an outdoor swimming pool along with a Jacuzzi, a sauna and an outdoor swimming pool.
You can stay in one of the 13 air-conditioned rooms featuring Wi-Fi and a cable flat-screen TV along with a coffee maker and a minibar. Some bright rooms have bright views of the sea.
Guests of this Cancun hotel will enjoy use of a gym and a tennis court at additional cost. Entertainment at the Grand Oasis Palm Cancun includes live performances, cooking classes and concerts. The property has a gym facility. This accommodation also features a wellness centre for you to relax in.
This hotel offers on-site breakfast in the restaurant. The à la carte Bites Snacks restaurant serves American dishes. The beach bar provides you with a place to unwind. There is a pizzeria serving Italian food about a 17-minute walk away.
The family-friendly Grand Oasis Palm overlooks the Caribbean Sea and enjoys a prime location in close proximity to Galeon Capitan Hook. The accommodation is close to restaurants and bars, and within walking distance of Playa Langosta. Nature lovers will appreciate the proximity to Playa Las Perlas, which is nearly 11 minutes' walk away. Grand Oasis Palm Hotel stands at a 4.6-km distance from Cristo Rey Church, popular with pilgrims and tourists alike.
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Here you can find verified reviews our users posted on this website
John
2023-11-11
During my business trip, I found the Grand Oasis Palm to be a delightful choice by our director. The wide spaces and extraordinary ocean views were truly breathtaking. My own private Jacuzzi made for a luxurious and relaxing experience, providing the ultimate escape from the daily hustle and bustle. The plunge pool added an extra touch of indulgence, making my stay feel truly special and personalized.
Fancy Cafe restaurant Dismal experience & small portions.
Rod
2023-11-11
We partied at the Kinky Night Club on an actual pirate ship, surrounded by a crazy and fun atmosphere. The show on board a galleon sailing across the sea was off the charts! And let me tell you, we had a blast competing in the Caribbean Sea as a crazy pirate battle raged around us.
It would be epic if they added more wild party options for young people like us. We wanted even more over-the-top, outrageous fun to keep the party vibe going all day and all night!
Paul
2023-11-08
Everything was great, thank you for this pleasant stay :)
Nothing
Jane
2023-11-08
Very nice to go with them as they made a change of hotel to the Grand Oasis Cancun, which we liked very much and enjoyed it. The morning receptionist at the Grand Oasis was very nice and supported us a lot.
Not all the food was good, most of it was acceptable and two moon restaurant was highly recommended but somewhat slow. the alcoholic drinks were not of very good quality.
John
2023-10-11
We recently stayed at a luxury hotel in Cancun and we were extremely impressed with the level of service we received. The staff were accommodating and attentive, ensuring our every need was met during our stay. The Spa & wellness centre was a highlight of our trip, boasting exclusive amenities such as a sauna, Jacuzzi and massages. The outdoor swimming pool was a tropical oasis, surrounded by sun loungers and beach umbrellas. We enjoyed the nightly live entertainment and the location was perfect for beach access.
While our stay was mostly perfect, there was only one minor issue that we encountered. The leisure/ TV room was a bit small, making it challenging to find seating during peak periods.
David
2023-10-10
Very pleasant staff. Good value for money. Wide variety of buffets
Very noisy bedroom corridor
Ben
2023-10-10
swimming pool that it shares with the Sens hotel, Cocoa restaurant for breakfast and lunch, Careyes and White Box for dinner, hammocks, location, Everything. To be honest. during our stay the hotel was at 30% due to the Covid-19 (imposed by the government), I imagine made our stay even better due to the absence of queues, more personalized treatment, etc,
The air conditioning in the rooms is quite noisy. They only provided free wifi for one device per room, which I think is a very ugly and unnecessary detail (I had never seen anything like this in any hotel, either low or high category).
John
2023-08-13
Mind-blowing food, INCREDIBLE attractions, short wait times, friendly staff, clean rooms.
Neville
2023-08-10
The staff is very responsive to customer requests. At the Bartolome restaurant was very welcoming. Hotel very clean, very pleasant shower.
Room a little smaller than we expected for a family of four.
J.
2023-08-10
The staff at the snack bar is very friendly. The cleaning in the room is very good.
We arrived on the 4th and I had already paid since the 3rd. They didn't want to give me the room and told me that I had to wait until 3pm as I had already paid the night BEFORE. We are in 2020 there is wifi even in the parks and in the hotel that said to have free wifi in the lobby THEY CHARGE US 5 DOLLARS AN HOUR. You can not squeeze the tourist so much. bar closed at 2 a. m. would have to be until 4. Beyond that it is a family hotel there are also adults and we must be taken into account. As for the buffet I expected more variety or at least that's what I saw when I was in other hotels and desserts were all cakes.
James
2023-07-01
I had an amazing time at this resort! The location was perfect, I could easily take the 90p bus downtown and be there in no time. The sunset views from the restaurant were breathtaking and the food was always awesome. The beach was pristine and there were plenty of sun beds available. The room was very comfortable with a beautiful view of the pool and the bathroom was sparkling clean. The breakfast was delicious and there were so many options to choose from. I loved the fact that I could rent the cabanas and have a private, luxury space on the beach.
That the entertainment events book out very fast and you might not be able to enjoy them, like the bike tours or the kayaks, which was a bit disappointing.
Freddie
2023-06-28
Short roads, delicious food, excellent Kids Club!!!!!! Very focused on children and family. Great coffee! Super fun pirate ship! Room, great view, super comfortable beds!
Lack of cleaning in the pool area. Too many birds stealing food. Fix elevators! Renovate toilets. No free wifi.
Martin
2023-06-25
Stunning ocean views. Friendly staff. Wide variety of food and drinks available. Plenty of lounges and cabanas on the beach. Comfortable cabana beds available for reservation.
No complaints.
Patrick
2023-06-23
Friendly and fast staff. Comfortable bed and spacious room. Private beach with clean and calm water. Great restaurants, especially White Box and Cocoa. Good food and location in front of a nice beach and lagoon. Entertainments and activities all day, especially for children. Good kindergarten
Felt relaxed, nothing too much trouble.
Thomas
2023-06-03
The entertainment staff, especially Jesus, made our stay at Oasis unforgettable. He went above and beyond to make us feel like part of the community. The beach was spacious and the pools were nice. we enjoyed our stay and would recommend this hotel.
Peter
2023-05-31
The Superior room at Grand Oasis Palm was absolutely amazing! The Caribbean landscape from the room was captivating. The amenities like internet, room service, and coffee maker made my stay so convenient. It felt like a home away from home.
I personally found the radio alarm clock a bit outdated.
Derek
2023-05-19
The rooms have stunning views. The staff is attentive and friendly. The restaurants offer a good variety of options, with the small plate concept being a highlight. The drinks are delicious and the beach chairs available make for a great relaxation spot. The activities and entertainment are modern and enjoyable.
Sean
2023-05-16
I traveled with my two small kids and the Kiddo Zone at Oasis was a lifesaver! They had so much fun with the crafts, cooking, and water games. The staff, especially waiter Andres Lopez, made every dining experience a treat. The rooms were clean and the daily events, like zumba and water aerobatics, were loads of fun. The food at Careyes and Maki Taco was amazing. The beach and pool setup were great, and being on the quieter Sens side was a relief. The staff worked hard and were so friendly. a fantastic vacation!
I strongly recommend this hotel.
Kathryn
2023-05-12
Cleanliness was impressive. Hotel facilities were great with extensive food options and tons of fun activities throughout the day. The location was convenient with easy access to many restaurants, bars, and the beach. Staff were very friendly and accommodating.
Nothing, it is perfect.
Susan
2023-05-11
The beach club staff, especially Sandra and Alejandro, were accommodating. The Careyes restaurant was a highlight. The resort had something for everyone, with buffet and adult-only restaurants, as well as snack huts. The ocean views were beautiful, but the water had algae. The large pool was nicely designed.
John
2023-04-18
The pools were great, with plenty of space to relax and enjoy the sun. The beach was beautiful and not too crowded, with plenty of shade available. The location was ideal, with easy access to nearby attractions and activities.
The food quality was inconsistent, with only a few restaurants offering good options. There were issues with hotel management and organization, including unorganized front desk, incorrect charges, and lost items.
Frederick
2023-04-09
The Baby Blue Crab kids club is a blast, and I had a great time with the family enjoying the beach, activities, and entertainment. The Glass Bar was perfect for partying!
Running out of towels and water. what a silly thing to ask for more!
Mary
2023-04-01
My recent stay at a beachfront hotel was amazing! The location was perfect, with restaurants open late and a variety of delicious food options. The room had a cozy patio and a well-stocked mini-fridge. The bathroom was clean and had great lighting. The friendly staff provided excellent service, ensuring we had a memorable stay. We enjoyed a refreshing breakfast every morning with a stunning view of the ocean. The facilities were top-notch, including a sports bar and a cantina with live music.
There was a slight inconvenience with the WiFi connection.
Kenneth
2023-03-22
We had a fantastic time at a beachfront property with great restaurants and bars. The staff were extremely hardworking and welcoming.
Nothing to mention.
Frederick
2023-03-17
I recently stayed at a resort called Grand Oasis Palm for a relaxing getaway. The staff were incredibly friendly and helpful, making my stay even more enjoyable. The location right by the beach was perfect, and the adults only section, though small, was a great addition. The comfortable beds and quiet rooms allowed for a peaceful night's sleep. Additionally, the pool was nice and I loved being able to enjoy the beach directly from the resort.
I can recommend this hotel.
William
2023-03-11
The resort had a great kids club with friendly and enthusiastic staff. My children had a blast and didn't want to leave! The buffet restaurant had a wide variety of delicious food options, with different choices available each day. The location of the resort was perfect, not far from the main area with shops and restaurants. It was convenient to explore the surrounding area.
The check-in process took longer than expected, which was a bit frustrating. The AC in the room wasn't cool enough, and there were some issues with the balcony door and shower stopper.
Edward
2023-03-10
We had a fantastic stay at a family-friendly resort in Cancun. The staff were attentive and made our vacation truly special. We enjoyed the delicious Japanese-Mexican fusion cuisine at the Maki Taco restaurant. The private white sandy beach was clean and beautiful, and the pools catered to all age groups. The rooms were basic but comfortable, with strong AC and great water pressure in the showers. we had a wonderful time and would definitely recommend this hotel.
Mark
2023-03-04
The staff is absolutely excellent. The food is great. The beach and pool set up were fantastic. The bartenders are top-notch and make amazing drinks. We loved the vibrant nightlife and entertainment options.
Felt like VIPs, no complaints whatsoever.
Leon
2023-02-20
Beautiful resort, clean rooms, friendly staff, good buffet options, helpful customer service.
No complaints.
James
2023-02-18
We had a wonderful stay at Oasis Palm! The location was perfect, just a stone's throw away from the port for the boats to Isla Mujeries. As a resort designed for families with children, it exceeded our expectations. Our daughter absolutely loved the pools, and the staff always made sure we had drinks in a timely manner. They were incredibly friendly, helpful, and accommodating, going the extra mile to ensure our experience was fantastic. The Kiddo Zone was a true highlight for us, as our kids spent several hours a day there, engaging in fun activities like craft, cooking, and water games. This was especially great as I was traveling with two small kids by myself. The room we were assigned was spacious, with amenities that were even better than anticipated. We were delighted to have an "ocean view" room with a lovely terrace, complete with a large hot tub. The view from there was simply breathtaking!
Nothing. everything was great.
Craig
2023-02-16
I always return for the weekend. First stay staff helped with places to go. Perfect for me with 24-hour services, outdoor pool, beach access, fitness studio, and delicious food. I'm set with an on-site car park, no pets, and non-smoking rooms.
Peter
2023-01-15
The kids had a blast at Pirata's Bay adventure zone, The Arcade video game hall, and the Yucatan Jurassic River prehistoric river. The variety of attractions kept them entertained and engaged throughout our stay. Meanwhile, my wife and I were able to relax and enjoy the facilities and restaurants at our own pace, knowing that the kids were under the supervision of the trained staff at all times.
My wife says that it would be great if the hotel offered more guided family activities.
Tony
2023-01-10
Our stay by the sea of Cancun was a whirlwind of fun and relaxation. While the kids were busy with the Baby Blue Crab kids club, we managed to enjoy a peaceful evening at Glass Bar, dancing the night away to the best music with a picturesque sunset over the turquoise sea. It felt like a dream come true.
Bathroom issues.
Matthew
2023-01-06
the rooms are always clean, and the location is great - just a quick walk to the beach and fort night in mexico. the bar and restaurant staff - especially at the la bamba - were super friendly and made us feel at home.